Forgot to Cancel Netflix? Here's How I Got Refunded Anyway.
I forgot to cancel my Netflix subscription and got charged for another month. I assumed I was out of luck. Turns out Netflix has a surprisingly generous policy for this.
I had signed up for Netflix to watch a specific show. Finished the show in two weeks. Forgot to cancel. Got charged $15.99 for the next month. I noticed it a week later when my credit card statement arrived.
I contacted Netflix support through their live chat. I explained that I had intended to cancel and simply forgot. The agent checked my account history, saw that I had been a customer for only two months with minimal usage, and offered a refund.
But the refund was not automatic. She said Netflix offers a one-time courtesy refund for forgotten cancellations. She processed it within minutes. $15.99 back to my card.
I later learned that most subscription services offer similar courtesy refunds. Spotify, Disney+, Hulu, and Apple TV+ all have policies for one-time forgotten cancellation refunds. The key is to ask within a reasonable time (within a week of the charge) and to be polite.
Do not abuse this. These are one-time courtesy refunds. If you repeatedly ask, the system flags your account and the answer becomes no.
My strategy now: put a reminder on my phone calendar three days before any subscription renewal. And if I still forget, I know I have one courtesy refund as backup.
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