LAZ Parking Charged Me $200 for a Scratch. Their Camera Showed It Was Already There.

LAZ Parking sent me a damage claim for a scratch on a rental car I parked with them. I asked for their entry and exit photos. The photos showed the scratch was there before I parked. They dropped the claim.

The lesson here is that most refund denials are not final. Companies have discretionary policies that allow exceptions, but they rarely advertise them. The key is knowing which policy to reference and how to frame your request.

If you are dealing with a similar situation with LAZ Parking Charged, do not accept the first denial. Research their refund policy, find the specific clause that supports your case, and write a professional appeal referencing it. That single step can turn a “no” into a “yes.”

I use LaimRefund to do this research automatically. It searches the platform’s policies and relevant consumer laws, then drafts a professional appeal letter. Free to check your odds, only $3.99 to unlock the full letter.