I Wrote My Own Refund Email as a Customer Review of the Refund Process. Star Rating Inside.

Subject: Customer Review of Your Refund Process - 2 Stars. Body: I would like to leave a review of your refund process. Speed: 1/5 stars. Communication: 2/5 stars. Resolution: Not yet rated. Overall rating depends on how this is resolved. If you process a refund of $120, I will update this to 5 stars. If not, this review stays at 2 stars permanently. Please note that this review has already been drafted on Trustpilot and will be posted if I do not receive a satisfactory response within 5 business days. The company refunded $120 within 24 hours and asked me to update my pretend review to 5 stars. I did. The threat of a negative online review is powerful. Making it playful rather than aggressive makes it more effective.