By Megan Clark · April 09, 2026
My Refund Email Was a Resume. I Was Applying for the Position of 'Satisfied Customer.'
Subject: Application for Position: Satisfied Customer. Body: Dear Hiring Manager, I am writing to apply for the position of 'Satisfied Customer' at [Company]. Relevant Experience: 10+ years as a paying customer. Skills: Patience (currently waiting 15 days for a refund), Attention to Detail (I noticed you overcharged me), Communication (this email). Reason for Leaving My Current Role: I was overcharged $200 and would like to return to the role of satisfied customer as soon as this is resolved. I am available for an interview at your convenience. The company responded: "You're hired. Refund approved. We are sorry for the delay. Please accept this additional $50 credit for your trouble." I got $250 total. Humor works because it humanizes you. Support agents are people. They appreciate creativity.
More Refund Guides
After writing dozens of refund emails to Lenovo I have found a formula that works almost every time....
After writing dozens of refund emails to Ryanair I have found a formula that works almost every time...
When Levi Strauss denied my $368 refund I read their entire policy and consumer laws...