I Wrote My Own 'Customer Warranty' and Sent It to the Company. They Honored It.

Subject: Warranty Claim Under the 'Customer's Unspoken Warranty." Body: I am filing a claim under the 'Customer's Unspoken Warranty' which guarantees that if a company takes my money and does not deliver the promised product, they must refund me within a reasonable timeframe. I purchased [Product] on [Date]. The product was defective. I contacted support on [Date]. As of today, [Number] days have passed with no resolution. I am requesting a full refund of $[Amount]. If this warranty claim is denied, I will escalate to the 'Better Business Bureau Warranty' and the 'Credit Card Chargeback Warranty.' Short-term warranties on products. The company refunded me and said: "We do not know what a Customer's Unspoken Warranty is, but we are honoring it anyway." I got $90 back.