Lost Luggage Refund. How I Got $1,500 From the Airline.

Bag lost for 5 days. I bought essentials. Filed Montreal Convention claim. Emailed: "Bag delayed 5 days. Receipts attached: $450 for essentials. Request reimbursement under Montreal Convention Article 22." They paid $450 plus a $350 inconvenience payment.

The lesson here is that most refund denials are not final. Companies have discretionary policies that allow exceptions, but they rarely advertise them. The key is knowing which policy to reference and how to frame your request.

If you are dealing with a similar situation with Lost Luggage Refund, do not accept the first denial. Research their refund policy, find the specific clause that supports your case, and write a professional appeal referencing it. That single step can turn a “no” into a “yes.”

I use LaimRefund to do this research automatically. It searches the platform’s policies and relevant consumer laws, then drafts a professional appeal letter. Free to check your odds, only $3.99 to unlock the full letter.