By Amelia Campbell · March 06, 2026
PayPal Dispute Email Template That Won My Case in 24 Hours
PayPal disputes are won or lost based on how you write your case. Here is the exact wording I used to win a $200 dispute in one day.
Subject: Item Not as Described - Transaction #[ID]
Body: Dear PayPal Resolution Center, I am filing a dispute for transaction #[ID] with seller [Name]. The item I received does not match the listing description. I ordered [description from listing] but received [actual item]. I contacted the seller on [Date] and requested a refund. They offered a partial refund which I declined, then stopped responding. Evidence attached: screenshots of the listing, photos of the actual item, and our message history. I request a full refund of $[Amount] plus return shipping if applicable.
PayPal's resolution team makes decisions based on the evidence you submit. Organize everything into one PDF with a clear timeline. The easier you make it for them to decide in your favor, the faster they will do it.
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