The Perfect Steam Refund Email Template That Worked for Me 5 Times

I have sent Steam refund emails five times and got approved every time. Here is the exact template I use.

Subject: Refund Request for [Game Name] - Order #[Number]

Body: Hello Steam Support, I am requesting a refund for [Game Name] purchased on [Date]. I have [X] hours of playtime. However, this does not reflect actual gameplay because [explain: the game crashed repeatedly / I was stuck on a loading screen / my save files corrupted]. I have attached screenshots and system logs showing the issue. Under Steam's refund policy, I believe this qualifies for an exception due to technical problems with the product. Thank you for your time.

This template works because it acknowledges the playtime issue upfront and explains why the time should not count against you. Be specific about the bugs. Generic complaints get generic rejections.