How does LaimRefund work?

Describe your case, our AI searches platform policies and consumer laws in real time, then generates a professional appeal letter. Free to see your odds, pay only $3.99 to unlock the full letter.

Yes. The case analysis is completely free. You only pay $3.99 if you want to unlock the full appeal letter.

Which platforms do you support?

App Store, Google Play, Steam, PlayStation Network, Xbox, Nintendo eShop, Epic Games, Booking.com, Airbnb, Expedia, Amazon, eBay, Etsy, and more.

Can I get a refund if my appeal is denied?

You only pay $3.99 to unlock the appeal letter. The letter is professionally written and can be used multiple times. If your appeal is denied, we provide guidance on next steps including escalation options.

Shopify

Shopify App Subscription Refund Denied? How to Get Your Money Back [2026]

Name: LaimRefund - AI Refund Appeal Letter
Brand: LaimRefund
Price: 3.99 USD
Availability: InStock
Rating: 4.8 (127 reviews)

✗Why Shopify App Store Denies Refunds

Shopify’s refund policy states that app purchases are final. However, many developers offer refunds outside of Shopify’s official policy. The challenge is that Shopify support often redirects you to the app developer, creating a “running around” situation where neither party takes responsibility.

⚠What Evidence You Need

You need: (1) App purchase receipt from Shopify. (2) Screenshots of the app not working as described. (3) Communication with the app developer. (4) Shopify billing statement showing the charge. (5) Any documentation of bugs or missing features.

✓What to Say to Get Results

Contact the app developer first. If they refuse, contact Shopify support. Be clear about whether the app failed to deliver promised features. Reference Shopify’s App Store refund policy and request a one-time courtesy refund.

♣Consumer Laws That Support Your Case

The FTC Act Section 5 applies. The EU’s Digital Content Directive gives consumers a right to refund for defective digital products. California’s Consumer Legal Remedies Act covers misrepresented digital goods. UK Consumer Rights Act 2015 requires digital content to be of satisfactory quality.

▶Step-by-Step Appeal Process

Step 1: Contact the app developer directly. Step 2: If denied, contact Shopify support. Step 3: Reference the app’s failure to deliver promised features. Step 4: Request a one-time courtesy refund. Step 5: If denied, escalate to a Shopify supervisor. Step 6: File a chargeback with your payment provider as last resort.

Let AI + Human Experience Help You

We have helped thousands of people write successful refund appeals. Describe your case and let our AI analyze your situation for free.

Check Your Case Free →