By Brandon Davis

Apple App Store Refused My Refund. Then I Quoted the Law.

When Apple App Store denied my $23 refund I read their entire policy and consumer laws. It took an hour but I found exactly what I needed to win.

Their policy said refunds were at discretion but another clause stated consumers could request refunds within 30 days for defective products. I quoted this clause in my appeal.

I also referenced my state consumer protection statute. The combination of policy plus state law was powerful. Their legal team responded within days and offered the full $23 refund.

Most companies write policies broadly but the same flexibility works for you. Read the policy, quote it, stay firm. LaimRefund automates this research but the strategy works manually too.

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