Udemy Refunded My $200 Course Purchase When the Instructor Stopped Responding.

I bought a $200 Udemy course on advanced Excel. The course had great reviews. After I bought it, I found out the instructor had not updated the course in three years and was not answering student questions. The content was outdated.

Udemy's refund policy is 30 days. I requested a refund within 10 days. Udemy processed it automatically. No questions asked. The refund was back on my card within five business days.

Udemy's refund process is one of the best among online learning platforms. They make it easy because they want people to feel confident buying courses. I have used it twice since then for courses that were not what I expected.